Privacy Policy

PRIVACY POLICY FOR VIONE PAROS HOTEL 2025

Company Details

Vione Paros Hotel is operated by ONEIRO KYKLADON SA, a company incorporated under Greek laws having its registered seat and offices at 18 Gr. Lampraki Str., Glyfada, 16674 Greece, with Tax Registration Number (TRN): 997586171 and General Commercial Registry Number (GCN): 123994401000, and reachable at welcome@vioneparos.com.

Scope of This Policy

This Privacy Policy describes how Vione Paros Hotel collects, uses, and processes an individual's Personal Data.

For the purposes of EU Privacy Law, Vione Paros Hotel operates as the sole Data Controller and is solely responsible for processing activities related to your personal data.

We are committed to protecting the privacy of our users and customers. Vione Paros Hotel will not lease or sell your personal information to others and will not share your personal data with third parties, except where specified in this notice or as required by law.

This Privacy Policy explains how we gather, use, and protect Personal Data when you use our website, mobile applications, or rely on our hospitality services. If you submit someone else's Personal Data (e.g., making a booking on their behalf), please ensure you have their consent and that they are informed about how we will use their data.

This policy includes a description of your data protection rights under the EU General Data Protection Regulation (GDPR).

Definitions

Controller: Entity that determines the purposes and means of processing personal data.

EU Privacy Law: Regulation 2016/679 (GDPR) and related national laws concerning data protection and privacy.

Processor: Entity that processes personal data on behalf of the controller.

Recipient: Entity to whom personal data is disclosed.

Third Party: Any entity other than the data subject, controller, processor, or authorized personnel.

Supervisory Authority: Independent public authority overseeing GDPR compliance.

Personal Data: Any information identifying a natural person.

Processing: Any operation performed on personal data.

Standard Contractual Clauses (SCCs): Legal mechanism adopted by the European Commission for international data transfers.

Personal Data Breach: Unauthorized access, disclosure, or loss of personal data.

Hotel Booking Process

We process your Personal Data to:

  • Reserve a room;
  • Verify availability and administer the booking;
  • Send booking confirmations and pre-arrival emails.

Data Categories: Name, address, contact details, payment information, stay details.

Ground for Processing: Necessary for contract performance.

Interrupted or Incomplete Booking (Abandoned Cart)

We may contact you to resume an incomplete booking based on legitimate interest in facilitating your booking.

Guest Satisfaction Surveys

We may send surveys post-stay to measure performance. You may unsubscribe at any time.

Hotel Check-in and Check-out

We process data for registration, billing, room assignment, and payment security.

Hotel Stay Services

We may process preferences, dietary requirements, housekeeping needs, and lost items to personalize your stay.

Additional Services and Facilities

Data is processed for room service, spa treatments, parking, Wi-Fi, and other services to fulfill contractual obligations.

Subscription to Newsletters

With your explicit consent, we may send newsletters or marketing communications. You can unsubscribe anytime via the provided link or by contacting us.

Email Analytics

We may analyze email interactions (clicks/open rates) based on legitimate interest to improve content and services.

Mobile Applications

We process data when you use our mobile apps for bookings or location-based services. You can opt out of location services or push notifications via device settings.

Website Forms

We process data submitted through contact forms to address your inquiries or feedback.

Analytics

We may analyze aggregated guest data to optimize services and marketing based on legitimate interest.

Social Media and Online Reviews

Data from social media or online reviews may be processed to address feedback, monitor reputation, and improve services. Public content should be shared cautiously.

Social Media Contests

Participation requires processing basic contact details to manage entries and winner selection.

International Data Transfers

Personal Data transfers outside the EU/EEA are safeguarded using Standard Contractual Clauses (SCCs) to ensure appropriate protection.

Your Rights under GDPR

You have the right to:

  • Withdraw consent at any time;
  • Access, correct, or delete your data;
  • Restrict processing;
  • Object to processing (including direct marketing);
  • Data portability.

You may exercise your rights by contacting us at welcome@vioneparos.com.

If unresolved, you have the right to lodge a complaint with your local Supervisory Authority.

Security Measures

We implement appropriate technical and organizational measures (e.g., encryption, access controls) to protect your data.

Retention Period

We retain Personal Data only as long as necessary for legal and operational purposes. Retention is determined by applicable legal obligations and business needs.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Modifications to This Policy

We may update this Privacy Policy. Material changes will be communicated to you as appropriate.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us at:

welcome@vioneparos.com

Vione Paros Hotel